VOCALOID™4 Moene Nene - FAQ
Here are some frequently asked questions about using VOCALOID™4 Moene Nene. If you have any questions while using the product, please check the contents listed here. You may be able to resolve the issue yourself.-
■Installation/Activation Related
- Installation does not complete successfully.
- I have not Getd VOCALOID™4 Editor. Can I still use it?
- I was using it without any problems, but after a while, it stopped working.
- Can I reinstall and reactivate the VOCALOID™4 voice library on the same PC?
- Can I install and use the VOCALOID™4 voice library on a different PC than the one I initially activated it on?
- I want to reinstall it after replacing my PC. What should I do?
- Can I use it with other companies' VOCALOID™4 products?
- Can I use it with VOCALOID™2 and VOCALOID™3 voice libraries?
- Can I use it with the original VOCALOID voice library?
- The VOCALOID™4 voice library is being flagged by my security software.
- If I use a VOCALOID3 voice library with VOCALOID4 Editor, can I use the new features of VOCALOID4?
- I want to publish works created with the VOCALOID™4 voice library for personal use. Is that allowed?
- I want to use works created with the VOCALOID™4 voice library for commercial purposes. Is that allowed?
- I have a question and want to contact support. How can I do that?
- Can I contact support by phone?
- I lost my serial code.
- I lost my support card.
■After-Sales Service/Other Questions
Installation does not complete successfully.
Please ensure that you have enough free space on your HDD. Additionally, to run Windows stably, you need at least 1GB of free space. You need to consider not only the space required to install this product but also the space required for Windows to run stably. Also, depending on the audio and video data you handle, the required free space may increase significantly.
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I have not Getd VOCALOID™4 Editor. Can I still use it?
VOCALOID™4 Editor is required to use the VOCALOID™4 voice library.
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I was using it without any problems, but after a while, it stopped working.
It seems that the activation period has expired. The VOCALOID™4 voice library requires activation (internet-based authentication) to be used. Please refer to the included "VOCALOID4 Installation Guide" and follow the instructions.
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Can I reinstall and reactivate the VOCALOID™4 voice library on the same PC?
You can reinstall it on the same PC as many times as you like.
However, if you reinstall the OS, recover the system, or remove or replace the hard disk or LAN card set as the activation device, you will need to reactivate after deactivation. Please make sure to deactivate before performing these actions.
・VOCALOID Deactivation Tool
http://vocaloid.com/support/download/
※Please refer to the instructions on the VOCALOID official website for how to use the tool.
Note that deactivation will no longer be possible after reinstalling the OS or removing hardware, so please make sure to do it beforehand.
However, if you reinstall the OS, recover the system, or remove or replace the hard disk or LAN card set as the activation device, you will need to reactivate after deactivation. Please make sure to deactivate before performing these actions.
・VOCALOID Deactivation Tool
http://vocaloid.com/support/download/
※Please refer to the instructions on the VOCALOID official website for how to use the tool.
Note that deactivation will no longer be possible after reinstalling the OS or removing hardware, so please make sure to do it beforehand.
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Can I install and use the VOCALOID™4 voice library on a different PC than the one I initially activated it on?
The VOCALOID™4 voice library can only be used on one PC.
If you want to move the environment to another PC, you need to uninstall and deactivate (release the authentication) from the previous PC. After uninstalling the VOCALOID library from the old PC environment, please make sure to execute deactivation using the following tool.
・VOCALOID Deactivation Tool
http://vocaloid.com/support/download/
※Please refer to the instructions on the VOCALOID official website for how to use the tool.
If you want to move the environment to another PC, you need to uninstall and deactivate (release the authentication) from the previous PC. After uninstalling the VOCALOID library from the old PC environment, please make sure to execute deactivation using the following tool.
・VOCALOID Deactivation Tool
http://vocaloid.com/support/download/
※Please refer to the instructions on the VOCALOID official website for how to use the tool.
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I want to reinstall it after replacing my PC. What should I do?
If you want to move the environment to another PC, you need to uninstall and deactivate (release the authentication) from the previous PC. After uninstalling the VOCALOID library from the old PC environment, please make sure to execute deactivation using the following tool.
・VOCALOID Deactivation Tool
http://vocaloid.com/support/download/
※Please refer to the instructions on the VOCALOID official website for how to use the tool.
・VOCALOID Deactivation Tool
http://vocaloid.com/support/download/
※Please refer to the instructions on the VOCALOID official website for how to use the tool.
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Can I use it with other companies' VOCALOID™4 products?
You can use other companies' products with VOCALOID4 Editor as long as they are VOCALOID™4 or VOCALOID™3 voice libraries.
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Can I use it with VOCALOID™2 and VOCALOID™3 voice libraries?
For VOCALOID2 voice libraries, you need to import them into VOCALOID3 Editor first, and then you can use them with VOCALOID4 Editor. Please note that importing into VOCALOID3 Editor is required beforehand.
For VOCALOID3 voice libraries, you can use them directly with VOCALOID4 Editor.
For VOCALOID3 voice libraries, you can use them directly with VOCALOID4 Editor.
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Can I use it with the original VOCALOID voice library?
It is possible to coexist on the same PC, but VOCALOID and VOCALOID™4 have completely different engines. Therefore, you cannot use the original VOCALOID voice library with VOCALOID™4 Editor. Please use them separately.
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The VOCALOID™4 voice library is being flagged by my security software.
Since the activation (authentication) requires an internet connection, it may be mistakenly flagged as dangerous by antivirus software or firewalls. The internet connection for the VOCALOID™4 voice library only sends and receives information necessary for authentication and is safe. If you receive such warnings, please consult the manual of your security software or the vendor and set the voice library to be allowed or excluded from monitoring.
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If I use a VOCALOID3 voice library with VOCALOID4 Editor, can I use the new features of VOCALOID4?
You can use features of VOCALOID4 Editor itself, such as pitch rendering and pitch snap. Additionally, the cross-synthesis function can be used with libraries belonging to the same group. However, the growl function, which depends on the library itself, cannot be used.
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I want to publish works created with the VOCALOID™4 voice library for personal use. Is that allowed?
Basically, you can publish without contacting us. However, please read the included End User License Agreement and Character Usage Guidelines carefully and comply with their contents.
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I want to use works created with the VOCALOID™4 voice library for commercial purposes. Is that allowed?
Please read the included End User License Agreement and Character Usage Guidelines carefully and confirm that you can comply with their contents. After that, please contact us.
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I have a question and want to contact support. How can I do that?
Please refer to the contents of the support card included with this product. The support card contains the support number, contact methods, and user registration information necessary to receive support. Please note that you need to register as a user and register the product before contacting us.
We provide support for the contents of the voice libraries we sell. For questions about the operation and functions of VOCALOID4 Editor and VOCALOID4 Editor for Cubase themselves, please contact Yamaha Corporation's VOCALOID official website support.
http://vocaloid.com/support/
We provide support for the contents of the voice libraries we sell. For questions about the operation and functions of VOCALOID4 Editor and VOCALOID4 Editor for Cubase themselves, please contact Yamaha Corporation's VOCALOID official website support.
http://vocaloid.com/support/
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Can I contact support by phone?
This product does not offer phone support. We also cannot accommodate phone requests. This product provides support via email through the support form. For details, please refer to the included support card.
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I lost my serial code.
The serial code represents the license of the product itself. Lost serial codes cannot be reissued, so please keep it safe.
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I lost my support card.
The support card is a certificate that proves you are eligible for support. If you do not have the support card, we cannot provide support. The support card, like the serial code, cannot be reissued, so please keep it safe along with the serial code.
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